A direct deposit is a convenient way to get your Canada Revenue Agency (CRA) payments and benefits.

The Government of Canada is launching various benefits, credits and support payments. For full details, visit the CRA website Opens a new window in your browser. . Make sure to register for CRA direct deposit so that you can get the money you need faster.

What’s a direct deposit?

A recurring direct deposit is when money is automatically deposited into your account at regular intervals.

Examples of direct deposits:

How to set up CRA direct deposit

Desktop Mobile

Laptop showing how to set up CRA direct deposit

STEP 1

STEP 2

Select “Customer Services” from the menu.

STEP 3

Select “Set up direct deposit with Canada Revenue Agency.”

STEP 4

Fill out the form by providing your name, date of birth (DOB), Social Security Number (SIN) and select account from the drop-down. Make sure this information is correct.

Smartphone showing how to set up CRA direct deposit

STEP 1

STEP 2

Select “Customer Services” from the menu.

STEP 3

Select “Set up direct deposit with CRA.”

STEP 4

Fill out the form by providing your name, date of birth (DOB), Social Security Number (SIN) and select account from the drop-down. Make sure this information is correct.

Register for CIBC Online Banking® and the CIBC Mobile Banking® App today

All you have to do is register once and you can immediately start banking on all your devices.

Frequently asked questions


Enrolling in and unenrolling from CRA direct deposit

Why should I sign up for direct deposits with the CRA? Select to show or hide answer.

A direct deposit is a convenient way to get your CRA payments and benefits. Funds will be deposited directly into your account.

How do I set up CRA direct deposit? Select to show or hide answer.

To set up direct deposit payments from the CRA, you have to complete the registration form online or on your mobile banking app.

Steps for CIBC Online Banking®:

  1. Sign on to CIBC Online Banking.
  2. Select “Customer Services” on the left navigation menu.
  3. Select “Set up direct deposit with Canada Revenue Agency.”
  4. Follow the steps on the page to fill out the form.

Steps for the CIBC Mobile Banking® App:

  1. Sign on to the CIBC Mobile Banking App.
  2. Open the navigation menu and select “Customer Services.”
  3. Select “Set up direct deposit with CRA.”
  4. Follow the steps on the page to fill out the form.
Am I eligible for direct deposits with the CRA? Select to show or hide answer.

To be eligible, you must have already filed at least one income tax return and have a Social Insurance Number (SIN) that doesn’t start with 0.

If I set up direct deposits with the CRA, am I automatically registered to get benefits? Select to show or hide answer.

No. Registering for direct deposit with the CRA doesn’t automatically enrol you for eligible government benefits. For more information about applying for benefits, visit the Government of Canada Opens a new window in your browser. .

Why does the CRA need my Social Insurance Number (SIN)? Select to show or hide answer.

The CRA needs your SIN to make sure they’re sending funds to the right person. The SIN you provide must match what the CRA has on file.

Which accounts can I set up for direct deposit? Select to show or hide answer.

You can set up any active personal chequing or savings account.

I have a joint account. Can we both use the same account to register? Select to show or hide answer.

Both account holders can register individually to each have funds deposited into the same account.

Which CRA payments can I get with direct deposit? Select to show or hide answer.

You can get certain payments through direct deposit, including:

If I register, will I get Employment Insurance (EI) payments through direct deposit? Select to show or hide answer.

To get Employment Insurance payments through direct deposit, you must set up the payments on the Employment and Social Development Canada website Opens a new window in your browser. .

Why can’t I submit the registration form? Select to show or hide answer.

If the first number of your tax identification number or Social Insurance Number (SIN) is 0, you won’t be able to set up direct deposit with the CRA.

How do I unenroll from direct deposits with the CRA? Select to show or hide answer.

Tracking the request

How do I know my request was processed? Select to show or hide answer.

If your request is processed, you’ll start getting direct deposit payments from the CRA. If you’re registered with the CRA’s My Account service, you can also check for confirmation on your profile. If your request isn’t processed, the CRA will send you a letter. We submit your information to the CRA on your behalf, but CIBC can’t access your records at the CRA. To follow up on any requests, visit the CRA's My Account service Opens a new window in your browser. or contact the CRA at 1-800-959-8281 Opens your phone app. .

How long does it take for the CRA to process my registration? Select to show or hide answer.

If the information you entered on the registration form matches what the CRA has on file, it should take 1 to 2 business days.